Privacy notice

When you request a tour or send a message, we use the details you provide to coordinate your experience and communicate next steps. Here’s how that works.

Clear, practical, respectful

What information we use

  • Contact details
    Name, email, and phone so we can respond to your request.
  • Request details
    Preferred date, group size, and your message to coordinate availability.
  • Optional notes
    Accessibility or dietary notes you choose to share, used to advise with care.

Why we use it

We use your information to confirm the request, share meeting instructions when appropriate, answer questions you send, and provide relevant email updates when you opt in.

Your choices

  • Email updates
    You can choose whether to receive email updates related to your request.
  • Request updates only
    If you’d rather keep communication focused, include that in your message.
  • Contact us anytime
    If you want to ask about how your information is handled, reach out via our support desk.

Respectful handling

We keep information secure and use it only for the purposes described here. We don’t sell personal information.